Hourly Who we are
Hourly is provided by BetMetrics OÜ, Estonia. We are responsible for personal information we process to operate our website, respond to support requests and manage our relationship with users and testers. You can reach us at contact@gethourly.app.
See Company & legal information and BetMetrics OÜ company information for the provider’s maintained company particulars.
Records on your device
Hourly stores work entries, dates, durations, breaks, client labels, notes, presets, timer state, preferences and saved job-site information on your device. The current app does not require a Hourly account and has no developer-operated work-record upload or cloud-sync service. BetMetrics does not receive your work records simply because you run the timer or save an entry.
The app shares limited information with its widgets through on-device storage. Notifications, widgets and enabled Lock Screen activities may display work information to someone who can see your device. You can adjust notification previews and Lock Screen access in iOS settings.
Local storage does not mean that every feature operates without a network connection. Maps, device backups and destinations you choose for exported files involve separate services.
Optional location
Manual tracking, presets and the timer work without location permission. If you choose your current location when setting up a job site, Hourly requests a location fix to help position it. You can also select a place on the map.
Job-site detection is optional. Background detection needs Apple’s Always location permission so iOS can report arrival and departure events for enabled saved sites when the app is not open. Hourly stores job-site coordinates and, when enabled, observations such as the site, event type and time locally. This is region-based detection, not a continuously recorded travel route.
Starting a timer on arrival is a separate opt-in setting and is off by default. Departure can be configured independently to notify, do nothing, or stop only a timer linked to the same unchanged site for review. Location events may be delayed, inaccurate or missing; review the work you save.
Turn off job-site detection in Hourly or change its location permission in iOS Settings to stop future access. Changing permission does not erase previously saved sites or observations. Detected work stays locally until you handle it. For stop-only automation, a manual timer must be explicitly linked to the same site; an unlinked timer keeps running.
The location picker uses Apple’s MapKit. Displaying maps can send requests to Apple under Apple’s Maps privacy information. This is separate from sending work records to BetMetrics.
Exports and backups
When you share a work log or export a backup, you choose where the file goes. A v3 backup includes logged entries, presets, clients, saved notes, settings, job sites, observations and reminder state. Active timers and sessions awaiting review are excluded: use Save Hours first. Restore keeps existing records on conflicts, applies backup settings and replaces saved notes. Reminder state is merged. Hourly does not password-protect the backup file. Store it securely and check its contents before sharing it.
A cloud drive, email service or recipient you choose handles that copy under its own terms and privacy practices. Importing a backup reads your selected file and restores data locally.
Apple device backups or computer backups may also preserve app data, depending on your settings. Deleting a record in Hourly does not remove copies already exported, shared or backed up. BetMetrics cannot retrieve or erase those copies for you.
Website and analytics
The public Hourly website is delivered through Cloudflare. A website request sends technical information to its delivery infrastructure, such as your IP address, requested URL, request time and browser or connection information. Cloudflare processes technical information to deliver and protect the site. Website request and security information is separate from the records stored in the app.
The public website uses Cloudflare Web Analytics to understand visits and performance. Its browser beacon sends page-view and performance information to Cloudflare. Cloudflare describes this analytics service as not using cookies or localStorage to collect its metrics and not tracking people across customer websites. This description does not apply to all hosting or security processing, which can involve technical request data.
Support and earlier signups
If you email us, we receive your email address, your message and any information you include, such as your name, app version, device details, screenshots or attachments. We use these to answer you and investigate reported problems. Please redact unrelated client details and avoid sending a full backup unless it is necessary for your request.
This website does not accept new waitlist signups. Emailing support does not subscribe you to marketing. If you previously signed up, contact us about information associated with your email address. Removing the form does not itself delete earlier records.
Purchases and beta testing
If a TestFlight beta is offered and you choose to participate, Apple processes beta-use information and may make crash reports, device and app information, usage information and feedback available to us. Feedback can include screenshots and text you send. An email invitation may also make your name and invitation email available; public-link testing differs. We would use information received through testing to administer the beta and improve reliability.
Apple’s TestFlight privacy information explains Apple’s processing. Apple’s retention is separate from the retention of reports we access or download. This page does not offer a beta invitation.
The app uses native Apple StoreKit 2 for monthly and yearly subscriptions and a separate lifetime purchase. Apple handles payment through your Apple Account. Hourly verifies purchase entitlements and subscription status to manage access, including trial, expiry, renewal, refund and revocation information. BetMetrics does not receive your payment-card details through this flow. Purchase restoration can occur automatically; Restore Purchases requests a refresh from Apple. Purchase access and work-record backups are separate.
The app keeps purchase diagnostics locally for troubleshooting. If you choose to share diagnostics with support, the report can include app/build information, product, environment, purchase and expiry dates, and entitlement or renewal events. Do not include unrelated work records. This website does not take payments.
Purposes and legal bases
For information BetMetrics receives, the applicable legal basis depends on the purpose:
- Service-related requests: performing a contract or taking steps you request before a contract, where applicable.
- Website reliability, security and general enquiries: legitimate interests in operating a reliable service, preventing abuse and answering questions, balanced against your rights and expectations.
- Required records and valid legal requests: a legal obligation where a specific law requires processing.
- Optional processing requiring consent: consent that can be withdrawn without affecting earlier lawful processing.
Purchase-entitlement checks support access to the service you request. Beta participation is optional. An iOS permission controls device access; it does not by itself determine the legal basis for every use of personal information.
Support information is voluntary, but without enough detail we may be unable to investigate a problem. Location access is optional. Technical request information is needed to deliver the website. Optional arrival automation is a timer feature you control, not an automated employment or pay decision.
Providers and retention
Website infrastructure and email providers process information for their respective services. Authorised company personnel may access information needed for support or operations. Information may also need to be shared with authorities or advisers for a legal obligation or claim. Apple operates its own platform services, including maps and TestFlight.
Work records on your device, exported copies and system backups have separate lifetimes. Use the available editing and deletion controls for local records, and manage copies in the destinations where you saved them. See Support before removing an app or moving devices.
Work records remain under your control on your device and in copies you create. For information held by us or our service providers, contact us with questions about retention or to exercise your rights.
Your rights
Where applicable, you can request access, correction, deletion, restriction or a portable copy of your personal information. You may object to processing based on legitimate interests and withdraw consent for processing based on consent. These rights are subject to legal conditions and exceptions.
Email contact@gethourly.app with your request. Identify the relevant correspondence or information so we can locate it. We may ask for proportionate identity verification; please do not send identity documents unless requested through an appropriate process.
We cannot access work records held only on your device. Use the app’s editing and export controls for those records. A request to us covers information we hold, not copies controlled by Apple or recipients of your exports.
You may complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or your competent local supervisory authority.
Policy updates
We will update this policy when our practices change. Where required, changes will receive additional notice or a request for consent. Publishing a policy update does not itself supply consent.